Text message updates

Aroma Candles Collection can text you about your order. Texts are optional, and we only send them if you choose to receive them at checkout.

What we send

These are transactional messages about an order you placed on shoparomacandles.com. We never send marketing or promotional texts, and you receive up to 3 messages per order:

• Order placed: a confirmation with your order number and total.
• Order shipped: the carrier and tracking number (or a note that a pickup order is ready).
• Order cancelled: a notice that your order was cancelled.

Example: Aroma Candles: Thanks, Amara! Order AC-2026-000123 is confirmed ($42.00). We'll text you when it ships. Msg&data rates may apply. Reply STOP to opt out, HELP for help.

How you opt in

On the checkout page, enter your mobile number and tick the box next to “Text me updates when my order is placed, shipped or cancelled.” The box is unticked by default, and a number entered without ticking the box is not used for texts. Consent to receive texts is not a condition of any purchase.

Opt out, help, and rates

• Opt out: reply STOP to any message at any time. You will get one confirmation and no further texts.
• Help: reply HELP, email contact@shoparomacandles.com, or call 888-912-7662.
• Cost: message and data rates from your mobile carrier may apply. Carriers are not liable for delayed or undelivered messages.

Your information

We use your mobile number only to send the order texts described above. We do not sell your number or share it with third parties for their own marketing. It is passed to our messaging provider, Twilio, solely to deliver these messages. Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. See our privacy policy for more.

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